Shipping policy

At Sector Sportswear, we are committed to delivering high-quality custom athletic apparel on time and with exceptional service. The following Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

Orders begin processing after all of the following have been completed:

  • Payment has been received or approved.
  • Artwork has been approved in writing.
  • All sizing, colors, quantities, names, numbers, and customization details have been finalized.

Production will not begin until all required approvals have been received.

Production Time

Because most of our products are custom-made, production times vary depending on the order size and product type.

Estimated production times are:

  • Custom Uniforms: 3–5 weeks
  • Custom Team Apparel: 2–4 weeks
  • Spirit Wear Orders: 2–3 weeks
  • Stock Apparel (Non-Custom): 1–3 business days

Production estimates do not include shipping time.

Rush production may be available for select orders and may incur additional fees.


Shipping Methods 

Sector Sportswear ships throughout the United States using trusted carriers, including:

  • UPS
  • FedEx
  • USPS
  • Other commercial freight carriers when appropriate

Shipping carriers are selected based on the destination, package size, and delivery requirements.

Shipping Rates

Shipping charges are calculated based on factors including:

  • Order weight
  • Package dimensions
  • Delivery destination
  • Shipping method selected

Shipping costs will be shown during checkout or included on your invoice before payment is collected.

Delivery Estimates

Once your order has shipped, estimated transit times are generally:

  • Standard Shipping: 2–7 business days
  • Expedited Shipping: 1–3 business days (when available)

Delivery times are estimates only and are not guaranteed.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates are provided directly by the shipping carrier.

Shipping Delays

While we work hard to meet every estimated delivery date, delays may occur due to circumstances beyond our control, including:

  • Severe weather
  • Carrier delays
  • Supply chain disruptions
  • High seasonal shipping volumes
  • Customs or government inspections (for international shipments)
  • Natural disasters
  • Labor disruptions

Sector Sportswear is not responsible for shipping delays caused by third-party carriers after an order has been tendered for shipment.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect or incomplete address is provided:

  • Additional shipping fees may apply.
  • Delivery may be delayed.
  • Returned shipments may require additional postage before reshipment.

If you notice an address error, please contact us immediately. We will make every effort to update the address before your order ships, but we cannot guarantee changes after processing has begun.

Lost or Damaged Shipments

If your shipment arrives damaged or appears to be lost in transit:

  • Notify Sector Sportswear within 7 calendar days of the expected or actual delivery date.
  • Retain all packaging materials and damaged merchandise.
  • Provide photographs of any damaged items and packaging.

We will assist in filing a claim with the shipping carrier and work with you to determine an appropriate resolution.


Split Shipments

To ensure timely delivery, large or multi-item orders may be shipped in multiple packages.

If your order is split, tracking information will be provided for each shipment when available.


International Shipping

International shipping may be available upon request.

Customers are responsible for any applicable duties, taxes, customs fees, import charges, or other governmental assessments imposed by the destination country.

Sector Sportswear is not responsible for delays caused by customs clearance procedures.


Order Pickup

Local pickup may be available for eligible orders by appointment.

Customers will be notified when their order is ready for pickup and must present a valid photo ID or order confirmation at the time of collection.


Delivery Refusal or Unclaimed Packages

If a shipment is refused, returned as unclaimed, or returned because of an incorrect shipping address provided by the customer:

  • Original shipping charges are non-refundable.
  • Additional shipping charges may be required before the order is reshipped.

Contact Us

If you have questions about shipping or the status of your order, we're here to help.

Sector Sportswear

Email: support@sectorsportswear.com

Website: www.sectorsportswear.com

We are dedicated to providing reliable shipping, clear communication, and outstanding customer service so your team receives its apparel as quickly and accurately as possible.